Introduction
Welcome to the Privacy Policy for VRS Auto Garage, Coventry. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and look after your personal information when you visit our website or use our services.
Information We Collect
We only collect personal data that you voluntarily provide to us when requesting a quote, booking a service, or contacting us. This typically includes:
- Your Name
- Contact Number and Email Address
- Vehicle Registration and Make/Model
- Any messages or symptoms you describe regarding your vehicle
We do not collect any personal data secretly or without your knowledge.
How We Use Your Data
We use your data strictly to provide our garage services to you. This includes contacting you regarding your booking, sending you quotes, and notifying you when your vehicle is ready.
Third-Party Sharing
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We will only share your data if we are legally obligated to do so, or with trusted service providers who facilitate our business operations (such as our third-party booking system software).
Data Retention & Your Rights
Under UK GDPR, you have the right to request a copy of the data we hold about you, or request that we delete it. We will honor all deletion requests immediately, provided the data is not required to be kept by UK law. For example, HMRC legally requires us to retain sales invoices and transaction records for a minimum of 6 years for tax purposes.
If you have any questions about how your data is handled, please contact us directly.